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We are a ZERO Tolerance Practice.
Please be kind, we are here to help.
When we are open
The Practice is open Monday to Friday, 8am until 6pm
The main telephone line opens at 8.30am. If you need to speak to us in an emergency between 8am and 8.30am you can call the emergency telephone line on 01740 630208
The Practice doors are closed every Tuesday between 1pm and 3pm for Staff Training. The emergency line is open if you need to ring us.
Dispensary is closed daily between 1pm and 2pm
When the surgery is closed (Monday to Thursday between 18:00 and 08:00, weekends from Friday 18:00 to Monday 08:00 and Bank Holidays from 18:00 the night before until 08:00 the day after) please telephone 111.
The NHS 111 service provides clinical assessment and you will be directed to the local service that is best able to meet your medical needs.
In case of an emergency or life threatening situation, dial 999.
Parking & Directions
Entering Stillington from the East (Thorpe Thewles, Whitton, Redmarshall, Carlton, Stockton, etc) take a right turn immediately after passing under the railway bridge into Messines Lane. Entering Stillington from the West (Bishopton, Great Stainton, etc) turn left at the top of the bank, before the railway bridge into Messines Lane.
Adjacent to the Surgery building. There is space for five cars only, one for disabled patients. Bell Square has sufficient space for four cars, opposite the Post Office/Local Store. Alongside the railway embankment there is sufficient space for five cars. The far right space has an extra wide section which is useful for loading pushchairs. We appreciate that parking space is limited and at busy times the allocated parking spaces are often full. Therefore it is sometimes necessary for patients to park on the nearby roads. We politely ask that patients please respect residents living near the Surgery, as well as pedestrians, and do not obstruct footpaths and driveways.
There is access through the main door. We have a wheelchair available for use in surgery.
If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room. Alternatively, we do have the facility of a portable induction loop. If you would like to use this, please ask at reception for assistance.